International & Business Orders

VitapawTech supports international home orders, business orders, pilot requests, and sample review for selected partners.

Home orders are fulfilled regionally where available, while business orders and sample programs may follow separate arrangements based on destination, stock, order type, and project needs.

For international shipping, business pricing, samples, or pilot support, contact contact@vitapawtech.com.

Quick Summary

Home Orders Outside North America

Generally fulfilled from our Germany warehouse.

North America Home Orders

Generally fulfilled from our U.S.-based warehouse where available.

Business Orders

Generally shipped from Hong Kong under quotation, invoice, pilot, or business terms.

Business Samples & Pilots

Free sample support may be available for selected qualified business prospects.

International Home Orders

VitapawTech supports home orders in selected regions.

Outside North America
Home orders are generally fulfilled directly from our Germany warehouse.

North America
Home orders are generally fulfilled from our U.S.-based warehouse where available.

Available shipping options, delivery estimates, taxes, and fees are shown at checkout before payment.

For more details, please review our Shipping Policy.

Business Orders

VitapawTech supports business, pilot, wholesale, and institutional orders for:

  • Boarding facilities
  • Daycare facilities
  • Shelters and rescues
  • Veterinary-related partners
  • Distributors and resellers
  • Bulk or facility orders
  • Customized product or packaging requests

Business orders are generally shipped from Hong Kong unless otherwise agreed in writing.

Pricing, delivery timelines, customs handling, documentation, and order terms may be confirmed by quotation, invoice, pilot agreement, or written business terms.

Business Samples and Pilot Requests

VitapawTech may provide sample support for selected qualified business prospects.

Free sample support may be available depending on destination, stock, product type, use case, and pilot potential.

Business samples may be allocated from the most suitable available fulfillment location based on destination, stock, product type, and project needs.

Sample support may help with:

  • Facility review
  • Staff evaluation
  • Shelter or rescue trial use
  • Distributor assessment
  • Pilot preparation
  • Product documentation review

To request samples, please include your organization name, country, use case, expected quantity, and whether you are reviewing for facility use, shelter support, distribution, or partnership.

Pricing, Shipping, and Documents

Home order pricing, shipping fees, taxes, and delivery estimates are shown at checkout.

Business order pricing may vary depending on order type, quantity, destination, customization needs, and support requirements.

For business review, we may provide:

  • Pilot pack information
  • Trial sample options
  • Facility pricing
  • Selected product documentation
  • Quality or compliance documents where appropriate
  • Custom product or packaging discussion where applicable

For shipping, returns, and order terms, please review:

  • Shipping Policy
  • Returns, Refunds & Replacements
  • Terms of Sale

How to Contact Us

For faster support, please include:

For international home orders
Order number, country, product name, and shipping question.

For business orders
Organization name, country, order type, estimated quantity, and expected use case.

For sample or pilot requests
Organization name, country, product interest, pilot purpose, expected quantity, and whether you need samples, pricing, or documents.

Contact us at: contact@vitapawtech.com

Contact

For international order support, business inquiries, pilot requests, or sample requests, contact:

contact@vitapawtech.com

Last updated: April 29, 2026